Premium Exchanger FZCO User Agreement

This User Agreement (hereinafter the "Agreement") sets out the terms of access to the website premiumexchanger.com and the personal account provided by Premium Exchanger FZCO (hereinafter "Premium Exchanger FZCO"), and the terms of their use by any person (hereinafter the "User").

By accessing the website or the personal account, completing registration or otherwise using the service, the User confirms that they have fully reviewed the terms of the Agreement, understand them and undertake to comply with them strictly. If the User does not agree with the terms, the User shall refrain from using the website and the personal account.

The provision of the software product and the rendering of services are governed by a separate document - the Product and Services Agreement (the offer). The processing of personal data is governed by the Privacy Policy. These documents form an integral part of the relationship between the Parties and are posted on the Premium Exchanger FZCO website.

1. Terms and Definitions

1.1. Premium Exchanger FZCO - the owner of the website, which manages the service and interacts with Users.

1.2. Website - a set of interlinked web pages located on the Internet at premiumexchanger.com, including subdomains.

1.3. Service - the set of interactive features provided by Premium Exchanger FZCO using the website and the personal account.

1.4. Personal account - the User's secure personal section on the website, containing information about the User, their orders and licences, and providing access to the functions of the service.

1.5. Account - the set of data required to identify and authorise the User, including the User's username and password or other means of authentication.

1.6. Content - any information and materials posted on the website.

1.7. Offer - the Product and Services Agreement governing the provision of the product and the rendering of services.

1.8. Affiliate Programme - the programme for rewarding Users for attracting new users, as described in this Agreement.

1.9. Affiliate link - the User's personal link used to attract new users under the Affiliate Programme.

2. Right of Use

2.1. To access and use the service, a User who is a natural person must be at least 18 years of age, or older if so required by the age of majority in their jurisdiction, and use of the service must not be prohibited by the law applicable to the User.

2.2. A User that is a legal entity must be in good standing and must not be at any stage of, or subject to any procedure of, bankruptcy, liquidation or reorganisation that prevents the conclusion and performance of the Agreement.

2.3. The User must not be included in any sanctions lists and must not be located in sanctioned or prohibited jurisdictions. Premium Exchanger FZCO may deny access to the service to persons subject to such restrictions.

2.4. The User may not use the service if their account has been deleted or blocked by Premium Exchanger FZCO.

3. Registration, Account and Personal Account

3.1. Registration is carried out by the User specifying an email address. Access to the account is granted by means of a one-time code sent to the specified email address. The User may provide additional information (including first name, surname, messenger contact) in the personal account at their discretion.

3.2. The User shall provide accurate, complete and up-to-date information.

3.3. Upon registration, the User is given access to the text of this Agreement and the Offer and is provided with the opportunity to give consent by ticking separate, pre-unchecked boxes: consent to the processing of personal data on the terms of the Privacy Policy, and consent to receiving advertising and informational materials. Consent to receiving advertising materials is voluntary and may be withdrawn by the User at any time.

3.4. Access to the account is carried out using a one-time code sent to the User's email address and valid for a limited time. The User is solely responsible for keeping their email secure and inaccessible to third parties and shall not disclose one-time codes to third parties.

3.5. The personal account enables the User to place and pay for orders, view order history, activate and manage licences, renew licences, participate in the Affiliate Programme and submit requests for the payout of rewards, as well as to access other functions provided by the service.

3.6. The User is responsible for protecting their account and for all actions taken using it. Premium Exchanger FZCO is not liable for the actions of third parties carried out using the User's account. The User undertakes to notify Premium Exchanger FZCO immediately if they suspect unauthorised access to the account or compromise of the password.

3.7. The User may view and change part of their data in the personal account and is solely responsible for keeping it up to date.

4. Acceptable Use and Prohibitions

4.1. The User shall use the service in good faith and refrain from any actions that may disrupt or impair the operation of the service or its provision to other users.

4.2. The User is prohibited from:

  • sending spam, unwanted or intrusive messages, harassment or threats;
  • using or deploying malicious code, scripts or programs that impair or disrupt the operation of the service, or using automated means to create accounts, send mass messages or collect data;
  • obtaining unauthorised access to the service, circumventing technical restrictions, or creating an excessive load on the service or its associated networks;
  • impersonating another person, using another person's email address or telephone number, misrepresenting information about themselves, creating accounts under false or fraudulent pretexts or on behalf of third parties;
  • using the service for unlawful activity, its promotion or endorsement, or providing the personal data of minors;
  • breaching the terms of the Agreement, of other agreements with Premium Exchanger FZCO, or applicable law.

5. Affiliate Programme

5.1. The User may participate in the Affiliate Programme from the moment of registration and receive a reward in the form of bonus points for each new user attracted by them via the affiliate link who has placed and paid for an order for the software product.

5.2. The reward is as follows: 1 point equals 1 USD, and the maximum reward equals 10% of the amount of the product order (subscription or licence purchase) paid by the attracted user. No affiliate reward is accrued on additional services.

5.3. The affiliate reward is credited to the affiliate balance in the User's personal account within 30 days of the order being paid by the attracted user.

5.4. The User may, at their discretion, use the accumulated points either by partial payment for services with them, as agreed with Premium Exchanger FZCO, or by submitting a request to withdraw the reward in USDT to the User's wallet. The withdrawal is carried out within 30 days of the request being submitted via the personal account. The wallet details are specified by the User in the personal account profile. The minimum withdrawal amount is 10 USD.

5.5. The User may not pay for services using their own affiliate link. If such a payment is attempted, the accrued affiliate reward is cancelled. Unauthorised use by the User of the affiliate link when paying for services is deemed to cause loss to Premium Exchanger FZCO, which the User shall compensate.

5.6. The User is prohibited from placing the affiliate link:

  • in mass email mailings (spam);
  • on websites that forcibly open browser windows or open websites in hidden frames;
  • on websites distributing materials that directly or indirectly violate applicable law;
  • on websites publishing lists of resources offering "free bonuses", "free points" or other free credits;
  • on web pages closed to public viewing by means of authorisation (social networks, closed forum sections and the like).

5.7. Websites that violate these prohibitions are added to the Affiliate Programme blacklist, which is grounds for excluding the relevant User from participation in the Affiliate Programme. No affiliate reward is accrued for users attracted from such resources.

5.8. Advertising materials placed by the User may not mention the possibility of obtaining "free bonuses" or "free points". The User shall accurately state information about the product and services of Premium Exchanger FZCO.

5.9. The amount and equivalent of the affiliate reward may be changed by Premium Exchanger FZCO at any time. Previously accrued rewards remain on the User's affiliate balance based on the values and equivalents in effect at the time of accrual.

6. Intellectual Property

6.1. The website, content, design, trademarks, logos and other results of intellectual activity posted on the website belong to Premium Exchanger FZCO or its licensors. Use of these items without the prior written consent of Premium Exchanger FZCO is not permitted.

6.2. Rights to the software product are granted on the terms of the Offer.

7. Personal Data and Consents

7.1. The processing of the User's personal data is carried out in accordance with the Privacy Policy posted on the website.

7.2. By accepting the Agreement and ticking the relevant boxes upon registration, the User consents to the processing of their personal data for the purposes and on the terms provided for by the Privacy Policy and, where a separate consent has been given, to receiving advertising and informational materials.

7.3. Consent to receiving advertising and informational materials is voluntary and may be withdrawn by the User at any time by contacting Premium Exchanger FZCO or by means of the service's functions.

8. Disclaimer of Warranties and Limitation of Liability

8.1. The website, personal account and service are provided on an "as is" and "as available" basis. Premium Exchanger FZCO does not warrant the uninterrupted and error-free operation of the service, its availability at any given time, or its compatibility with any of the User's hardware or software.

8.2. Premium Exchanger FZCO is not liable for the operation of third-party services, for failures of the User's infrastructure or equipment, or for the actions of third parties carried out using the User's account.

8.3. To the maximum extent permitted by applicable law, Premium Exchanger FZCO is not liable for lost profits, or for indirect, incidental, special or punitive damages arising in connection with the use of, or inability to use, the website and the service.

8.4. Nothing in the Agreement limits or excludes a Party's liability for wilful misconduct or gross negligence.

9. Suspension and Termination

9.1. This Agreement remains in effect throughout the period during which the User uses the service and, for registered Users, until the account is closed.

9.2. Premium Exchanger FZCO may suspend or terminate the User's access to the account and the service, or to any part thereof, in the event of a breach by the User of the Agreement or of applicable law, where there is a security threat, and in other cases, including without prior notice where abuse is present. Premium Exchanger FZCO is not liable to the User for such suspension or termination or for the associated deletion of data.

9.3. The User may apply to Premium Exchanger FZCO for deletion of the account. Deletion is carried out with the consent of Premium Exchanger FZCO.

9.4. Restriction of access to the product and blocking of the licence are governed by the Offer.

10. Amendment of the Agreement

10.1. The Agreement is amended by Premium Exchanger FZCO by posting the current version of the Agreement on the website. The User is advised to review the current version periodically. Continued use of the service after amendments have been made means that the User accepts the new version.

11. Governing Law and Dispute Resolution

11.1. The Parties shall resolve disputes primarily through negotiations.

11.2. The Agreement is governed by and construed in accordance with English law.

11.3. Any dispute arising out of or in connection with the Agreement shall be finally resolved by arbitration in the Abu Dhabi Global Market (ADGM). The award rendered shall be final and binding on the Parties.

11.4. The Parties waive any participation in class (collective) actions. Claims shall be brought solely on an individual basis.